Contact Us

Contact Us

If you need assistance with a product, order status, delivery details, or any other questions, we recommend reviewing our FAQ page first. It contains answers to many common inquiries and may offer a quick solution.

If you cannot find the information you need, please contact our customer support team directly. We will review your message and respond as soon as possible.

Our customer support team is committed to providing helpful and dependable support for all questions related to orders, products, and general inquiries.

Customer Support Email

info@becandle.com.hk

WhatsApp / Phone

+852 8481 7684

Registered Address

G/F, 102 Man Nin Street, Sai Kung, Hong Kong

Company Website

www.becandle.com.hk

Customer Service Hours

Monday – Friday

9:00 AM – 6:00 PM (HKT)

Support is available during the hours listed above. Messages received outside of service hours will be addressed on the next business day.