Term of Service

Terms of Service


Overview


These Terms of Service set forth the terms and conditions under which you may access and use the services provided through this website. By accessing, browsing, or completing a purchase through our platform, you consent to be bound by these Terms of Service and all policies referenced herein.


These terms apply to all users, including visitors, customers, and any other individuals who interact with our services. Please read these terms carefully before using our website.


Section 1 – Eligibility and Lawful Use


By accessing or using our services, you represent and warrant that you satisfy the legal age requirements in your jurisdiction. If you have not reached the age of majority, you may only use our services with the supervision and consent of a parent or legal guardian.


You agree not to use our services or products for any unlawful, unauthorized, or prohibited purpose, or in any manner that violates applicable laws and regulations.


Section 2 – General Access Terms


We reserve the right to restrict, suspend, or terminate access to our services at any time, for any reason, without prior notice.


You may not copy, reproduce, distribute, sell, license, or commercially exploit any content from this website — including text, product images, descriptions, and other materials — without our prior written permission.


Section 3 – Accuracy of Information


We use reasonable efforts to ensure that information displayed on our website is accurate, complete, and up‑to‑date. Despite our best efforts, occasional errors, inaccuracies, or omissions may appear.


All content on this platform is provided for general informational purposes only. Any reliance you place on such information is strictly at your own risk.


Section 4 – Changes to Services and Pricing


Prices and product availability are subject to change at any time without prior notice.


We also reserve the right to modify, suspend, or discontinue any service or offering at any time. We shall not be liable for any inconvenience or loss arising from such changes.


Section 5 – Products and Availability


Certain products may be available for online purchase only and may be offered in limited quantities.


Returns, exchanges, and refunds are processed in accordance with our published return policy.


Although product images are intended to represent items accurately, actual colors, finishes, and minor details may differ slightly due to screen settings, lighting, or natural variations in production.


Section 6 – Orders and Billing


We reserve the right to limit, refuse, or cancel any order at our discretion.


You are responsible for providing accurate, complete, and current billing and shipping information when placing an order. Incorrect or incomplete details may cause delays or result in order cancellation.


Section 7 – Third‑Party Tools and Services


From time to time, our website may provide access to third‑party tools or services for your convenience.


These third‑party resources are operated independently and are not under our control. We make no warranties or representations regarding the accuracy, reliability, or availability of such third‑party services or content.


Section 8 – Modifications to Terms


We may update or revise these Terms of Service periodically. Any changes will become effective immediately upon being posted on this website.


Your continued use of our services following the posting of revised terms constitutes your acceptance of the updated terms.


Section 9 – Contact Information


If you have any questions or concerns regarding these Terms of Service or our policies, you may contact our customer support team using the information below:


Email


info@becandle.com.hk


WhatsApp / Phone


+852 8481 7684


Registered Address


G/F, 102 Man Nin Street, Sai Kung, Hong Kong


Company Website


www.becandle.com.hk