Shipping Policy
Shipping Policy
Order Processing
Once your order has been successfully submitted, order preparation and fulfillment will normally begin within approximately 5 business days.
After the package has been shipped, the estimated delivery time is generally 10β20 business days. This may vary depending on the destination country, shipping carrier, and local delivery services.
Please note that international deliveries may occasionally take longer due to customs inspections, transportation delays, or other logistical circumstances beyond our control.
Tracking Your Order
When your order is dispatched, a shipping confirmation email containing your tracking number will be sent to the email address you provided during checkout.
You may use this tracking number on international parcel tracking websites to monitor the status of your shipment.
Shipping Fees
A standard shipping fee of $2.99 USD applies to eligible orders.
In rare cases, shipping costs may vary based on the delivery location, carrier requirements, or special logistics conditions.
Delivery Locations
We provide shipping services to most countries and regions around the world.
If we are unable to deliver to a specific destination, you will be notified, and alternative arrangements β including order adjustments or refunds β will be made as needed.
For further information about delivery availability, you may contact our customer support team.
Email
service@leanarac.com
Address Changes
If you need to update your delivery address after placing an order, you must submit your request before 11:00 PM (PDT, GMT-7) on the same day the order was placed.
After this time, your order may already be in processing or preparation for shipping, and address changes may no longer be possible.
To request an address correction, please contact customer support.
Email
service@leanarac.com
Shipping to an Alternate Address
Orders may be shipped to an address that differs from the billing address used for payment.
Please ensure all shipping information entered during checkout is accurate and complete to avoid delivery issues.
Shipping Methods & Fulfillment
Orders are processed and shipped on regular business days. Processing generally does not take place on weekends or public holidays.
Orders placed on Saturday or Sunday will typically begin processing on the next business day.
Products may be shipped from fulfillment facilities in Hong Kong or international partner logistics centers, depending on product availability, to improve delivery efficiency for customers in different regions.
Contact Information
If you have any questions regarding shipping, delivery status, or logistics, you may contact our customer support team using the details below:
Email
service@leanarac.com